10 Ways to Have a Better Conversation (Celeste Headle)


We're not listening to each other. 

1/3 of teens send 110+ texts a day… but would much rather text than talk to a human being.

Conversational competence is the single most important skill we can teach our children and achieve ourselves today. And yet, we seem to have more and more time for tech and less and less time for talk. Without it, how can we achieve true understanding? Without the time, attention and energy, how can we hone interpersonal conversation skills?

Teaching how to talk and how to listen, Celeste Hedlee shares these 10 basic rules to be Engaged, inspired, perfectly understood.

1. Don't multitask - be present in that moment
2. Don't pontificate - don't state opinion without any feedback - enter every conversation as if you have something to learn
3.  Use open-ended questions - who, what, when, where, why, how
4. Go with the flow - let thoughts and stories come and go
5. If you don't know, say that you don't know
6. Don't equate your experience with theirs - it I not about you
7. Try not to repeat yourself - don't just keep making the same point
8. Stay out of the weeds - people don't care about the details of your life - they care about you
9. Listen - perhaps the #1 most skill - when I'm talking I'm the center of attention and I'm in control - We talk at 225 words per minute but can listen at 500 words per minute
10. Be brief - My sister said, "A good conversation is like a mini-skirt; short enough to retain interest, but long enough to cover thee subject."

This Ted Talk would make a great Cross+Gen conversation.

Vince Lombardi said, “Practice doesn’t make perfect. Perfect practice makes perfect.”

So, how might something like FAITH5 help us get good at this, every week in a Cross+Gen community and every night in every home?

Raising A Teen Who Talks Every Night?



No... Act

He will turn the hearts of parents to their children and the hearts of children to their parents.

MA L A C H I 4 : 6

Imagine raising a daughter who wouldn’t think of going to bed without talking to you about her highs and lows every night, even though she’s 16.

Imagine raising a son who won’t turn out the lights without asking you about your day, praying for your highs and lows, and blessing you.

Imagine growing up in a home where everyone feels loved, valued and heard every night; a family that seeks God’s wisdom, will and Word at the center of their lives; an intimate community where every night is an experience of caring, sharing, comfort and peace. Does this sound like an impossible dream?

It isn’t.

Does it sound like an improbable dream?


One thing is for sure: This dream is not going to magically materialize without intention, commitment and a workable plan on your part to make it happen. Having a close and caring family is a beautiful dream, but a dream without a plan isn’t worth a nickel. However, a dream with a workable plan may be worth a million bucks.

Three Reflections




We've invested the last month on the psychology, sociology and neurology of sharing highs and lows. Let's wrap up with three reflections:

Reflection 1

Think of your highest high and lowest low in the last five years.

• Where was God in the high?

• Where was God in the low?

• What wisdom have you gained from these two experiences?

Reflection 2

Put on your psychologist’s hat for a moment. What happens to a person when he or she:

• Shares a significant high with a trusted friend?

• Shares a significant low with a trusted friend?

• Falls asleep every night of his or her life knowing that he or she is loved, heard and valued?

Reflection 3

Put on your sociologist’s hat for a moment. What happens to a family when they:

• Reflect on the significant highs of the day every night?

• Reflect on the significant lows of the day every night?

• Share highs and lows, caring conversations, faith talk and reflection at the end of the day (as opposed to mornings, after school, in the car or around the dinner table)?

Stay Up and Fight


Don't go to
bed mad

Stay up and fight

"Don’t go to bed mad. Stay up and fight."


Sharing both highs and lows teaches people how to forgive. It builds empathy (em+pathos, meaning “in pain”), sympathy (sym+pathos, meaning “with pain”), compassion (com+passion, meaning “suffering along with”) and camaraderie.

It validates, affirms and strengthens the other person. It creates (commiserates) people who enter each other’s pain willingly to share it and bear it with them, rather than people who are dragged into another’s pain kicking and screaming and trying their best to get away from them. Sharing lows builds all these gifts and all that support into the core of the family ritual.

Why would you not want to give these gifts to your friends, your spouse, your child, your mom in the nursing home tonight... and every night?